Last night, I bought the EVGA GTX 670 from Newegg. I made my purchase around 11:30pm — I wanted to get in on another deal Newegg was having yesterday which was for their Crucial M4 SSD, it was marked down considerably. I thought I would bite the bullet and order the graphics and drive together.
A few hours later, Newegg sent our their daily deals email and with it a surprise. The video card I ordered hours earlier showed it had a new rebate (from EVGA) and a $20 Newegg Gift Card. I asked @NeweggService on Twitter this morning if I might be eligible anyway despite ordering last night. They got back to me just a couple hours while I was in class. They said I should send them an email with my order number so I did that. I sent that email at 1:30pm today and I got my reply back around 4pm — only three hours later. That’s exceptional.
And then it gets better. Newegg honored their promotional Gift Card even though I had ordered just a couple hours before!
So thanks, Newegg (and Freddy). Amazing customer service.