1. dgw:

    So the EAP problem really is the phone and not the Brandeis University secure network. My rebooting problem on brandeis_secure is so bad I stopped by the help desk to demonstrate. They switched me to brandeis_open (unencrypted but heavily restricted in terms of available ports) and I immediately sent a ticket to LTS (what IT here is called) to open the port for Google C2DM. Without that port available, Google Talk, push notifications, and Market/Play Store don’t work.

    I wish I could use the secure network though. Motorola’s utter lack of updates for this $300 phone (even though my purchase was during a sale) is absolutely ridiculous. Fortunately I found FasterGPS, which seems to make GPS work a lot better for free (if rooted). If only an app could fix the problems with wireless (Wi-Fi & 3G drops, EAP problems) and the sometimes-unresponsive capacitive buttons.

    — Merge

    Oh, I’m from MN, BTW. Spent far too much time in the Augsburg/UofM Mpls area with one laptop or another.

    (Feel free to merge this with my previous comment during moderation.)

    May 13, 2012 at 11:14 am |
  2. dgw:

    It’s something about the phone. My hope is that it’s just a driver bug, because there’s hope for fixing that with a software update or reflash to a new ROM. If it’s a hardware problem in the radio or a supporting chip, that’s probably intractable.

    I read on Motorola’s support forums that the Xoom had some EAP issue too, fixed in the 4.0.4 update. Maybe Moto just can’t write Wi-Fi drivers. They ought to address this problem, though. Spontaneous reboots are a lot more serious than having to wait a few seconds to tap Back.

    May 13, 2012 at 10:28 pm |
  3. dgw:

    I’m pretty sure it’s a software problem. Cellular reception is definitely a hardware issue, and it’s likely that the issues with Wi-Fi dropping are as well. But as for EAP encrypted networks causing reboots…that just smacks of a software problem.

    And yes, in everything except screen size, internal storage space, and processing horsepower, the Optimus V stands head and shoulders above the Motorola Triumph. Which is to say, in terms of stability (unless you fill its internal storage), signal strength, Wi-Fi compatibility…all the things that a phone can’t be useful without.

    May 14, 2012 at 8:36 am |

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