Comments

  1. Peter:

    Doesn’t that stink? I really wanted to give the lithium framework a try, but it’s 5.3 only, and I’m on 1and1 as well. I have heard that their cancellation process is like a gauntlet. I will battle it as soon as I have decided on a new host with shell access ..

    June 20, 2011 at 8:44 am |
  2. Brice:

    Hey,

    I found this post by searching google with “1and1 php 5.3″. I need it to use Symfony2 and I’m stuck with an old 5.2.17.
    I’ve called the support, and they’ve been told that php 5.3 should be deployed once it has been tested on all packs. It should be in a couple of months.
    PHP Dev doesn’t change the version, it only changes the display of errors.

    June 21, 2011 at 2:08 am |
  3. Tulkas:

    Any suggestions about a good wordpress hosting with PHP 5.3 support? I’ve upgraded a Godaddy manually to 5.3 with good results but I want to try another provider.

    June 21, 2011 at 10:20 am |
  4. Chadlewesterston the Third:

    I’ve been constantly checking for months hoping that it is upgraded by the time I get to finishing a new site using 5.3 features.

    I figured they would drag their feet in getting updates going anyways, at least from experience with tech support. Every time I’ve ever had to contact their customer support it seems like they work harder at avoiding work than actually doing it.

    June 22, 2011 at 2:22 am |
  5. Damien:

    It is quite ridiculous! How long, really, before 5.3 is distributed on shared servers? So many providers still don’t have it installed.

    June 22, 2011 at 9:24 am |
  6. This is the sad truth. I can understand hosts being skeptical about switching over their entire userbase to a new version, but at least give us the option to choose an updated version of PHP, SQL, etc. if we want. They can even warn us that the options “aren’t supported” if they want.

    June 28, 2011 at 9:17 pm |
  7. Brutal. WP 3.2 came out today, which only supports PHP 5.2.4+. We use 1and1, sadly, so we’re hooped when it comes to upgrading at the moment. I think this is the final nail in the coffin for us and 1and1.

    July 4, 2011 at 5:25 pm |
  8. Mod:

    Google search here, too.

    1and1 is sure a great hoster (compared to what I had by past), but the 5.3 issue remains month after month a problem. Though it is not a big problem, since it’s possible to bypass it. Just an annoying one, which require to develop replacement functions (like lcfirst, get_called_class, etc). The last surprise that came today is about the use anonymous functions… I guess it’s not the last.

    But, still hoping that the transition will come soon.

    July 5, 2011 at 2:10 pm |
  9. peter:

    I encounter the same issue – I need php 5.3 on my 1and1 account but unfortunately it is still not there…..

    here is my thread with them;

    Wed, May 18, 2011 at 11:40 PM

    Dear Peter, (Customer ID: **************)

    Thank you for contacting us.

    Our higher developers are still investigating when this version will be implemented. We cannot promise a time frame for now but rest assured, once we have this, we will implement this immediately to all affected customer.

    If you have any further questions please do not hesitate to contact us.


    Sincerely,
    Benito Enopia
    Technical Support
    1&1 Internet

    > When will PHP version 5.3.* become available.
    >
    > I see that my domain is now running PHP version 5.2.17 but I need PHP version 5.3.
    >
    > Kind regards,
    >
    > Peter

    July 13, 2011 at 10:38 am |
  10. peter:

    I just tried it ( tried it also a few weeks ago) and I now get;

    PHP Version 5.4.0alpha1

    Which is not what I want since this PHP version is not for production issues (also when I enable it for my wordpress install – just for a test – I get all sorts of memory errors).

    Whenever I’m missing something plz let me know.

    greetings from Holland,

    July 14, 2011 at 2:46 am |
  11. AdamTheGr8t:

    I found this thread because I had to install wordpress manually & I have 1and1.com for hosting on this project. Well long story short, if you log-in to your ADMIN on 1&1, under DOMAINS & WEB SPACE — there is a GLOBAL PHP VERSION option, you can select this to 5 and it will run the current version of wordpress 3.2.1

    July 14, 2011 at 9:03 am |
  12. I found this thread via Google as well. Like AdamTheGr8t, I located the Global PHP Version option on the 1and1 admin site, changed it to 5 and a couple of minutes later, my wordpress 3.2.1 site was up and running. I’m relieved, as I’ve been happy with 1and1 overall and don’t want to switch! I do wish upgrades and such were more straightforward, as I’m not at all a programmer but I still want to use wordpress.org, and I just have to muddle my way through wordpress upgrades

    July 29, 2011 at 4:04 am |
  13. Daena:

    Google here, too. I’ve been a 1&1 customer almost since the beginning and just sent an email to 1&1 tech support, but now I think it was probably a waste of time. This is absolutely ridiculous. Much of my client base is hosted at 1&1 as well on my recommendation, and I am unable to upgrade any of those sites to Joomla 1.7. And I can’t move my clients to a new host, so I am stuck with 1.5 until the folks at 1&1 wake up.

    August 2, 2011 at 10:39 am |
  14. Juan:

    I just installed Chamilo 2.0 and it doesn’t work. It needs php 5.3

    :(

    heeeeeeyyyyyyyyyyy 11111aaannnddd11111 looook heeeerrreeeee

    Merged
    ouch, I found the post http://blog.ryanrampersad.com/2011/06/22/php-5-3-99-dev-on-1and1/ and it looks working.

    August 2, 2011 at 8:57 pm |
  15. My opinion is this post should be turned into a petition. I’m with JustHost and they have the same problem. PHP 5.2.9. I see that won’t cut it for the new Moodle, Joomla 1.7, or for my interest, won’t work with the new BP-Media plugin that is coming out soon.

    August 11, 2011 at 1:24 am |
  16. I googled here too. We also use 1and1… I wish to use the new PHP 5.3 as it brings a lot of new features which can improve the quality of code! I don’t want to use the trick with PHP 6 because it’s too risky. I’m so disappointed… 1and1 do something about it!

    September 5, 2011 at 5:08 am |
  17. Raoul:

    same here : google 1and1 php 5.3 .. I want to use the Yii framework v2.0 (release Dec. 2011) …. so 1and1 has few month left to upgrade !!

    September 8, 2011 at 3:59 pm |
  18. Three months later and still no PHP 5.3!?!

    Just ran phpinfo() with my site set for PHP5 but still get ver 5.2.17.

    My WordPress however is version 3.2.1.

    On my own server (which Comcast recently kicked off the web), I have been running PHP 5.3.2 successfully since one month after its release.

    It is now over 18 Month and they have no 5.3.x versions. (5.3.0 is from around mid 2009)!

    Get with it, 1and1.

    September 11, 2011 at 9:23 pm |
  19. Joe Trusty:

    Almost 2 years later and no php 5.3. 1and1 does not care about their customers. This should have been a priority to update the version. How many people have to scream it from the rooftops until you put a sysadmin on it? This isn’t brain surgery 1and1. Listen to the people who keep your lights on!

    September 22, 2011 at 5:24 pm |
  20. Riyaz:

    Googled 1and1 php 5.3 as well. Php 5.3.2 is required for the latest version of Moodle and I also received the same useless response from support.

    September 25, 2011 at 2:54 pm |
  21. I agree, this is quite frustrating…

    October 8, 2011 at 5:07 am |
  22. Simon:

    This is not good! I just emailed 1and1 about moving to PHP 5.3.2 because we need to migrate to Moodle 2.1. In the meantime I have been searching the web for people with similar issues, and came across this. Now I am thinking I am going to run into some serious issues with 1and1. Very distressing seeing that these posts are from June this year! Anyone had any positive info from 1and1 recently?

    October 8, 2011 at 8:15 am |
  23. Ivo:

    End of October still nothing moves :(
    Im heavily struggling with Out of memory errors
    that would surely be gone with PHP5.3…

    October 27, 2011 at 3:32 am |
  24. Ian Davis:

    Ugh. There are a lot of frameworks that use 5.3. Heck, even the new CakePHP 2.0 uses 5.2.6, higher than 5.2.17. This halted development and required downgrading our framework. I’m NOT HAPPY with 1and1.

    October 27, 2011 at 11:59 am |
  25. Martin:

    Same here Google 1and1 PHP5.3

    Typo3 just released the 4.6 version which needs PHP 5.3 – I still have 5.2.17

    Bummer!

    November 2, 2011 at 10:32 am |
  26. I was really hoping t upgrade to Joomla 1.7, but alas 1and1 is stuck over a year in the past with PHP.

    November 9, 2011 at 9:18 am |
  27. Nibb:

    Googled here – just tried installing Moodle 2.1 – the latest adopted version of the software that most institutions within the UK are migrating to (if they haven’t already) – no dice- need PHP 5.3.2

    pathetic really given the length of time that its been out that 1&1 havent sorted this.

    November 21, 2011 at 5:18 pm |
  28. CW:

    I got the following response from 1and1 in my inquiry about needing PHP v2.3 to upgrade my Joomla installation:

    “Thank you for contacting us.

    In regard to your concern, the highest php version that we can provide is the php 5.2.17 version only.
    There is no possible way to upgrade your php version into 5.3 because we do not support yet the version on our packages.

    If you have any further questions please do not hesitate to contact us.”

    It is definitely frustrating that they are taking this long to upgrade PHP because I NEED IT to be able to use the new features in Joomla 1.6 and 1.7. STEP UP YOUR GAME 1AND1 !! GEEEEEEEEEEEEEEEZ !!

    November 26, 2011 at 1:44 am |
  29. chasnjim:

    I know, I was getting a strange php error on a new ecommerce package I was trying out that needed PHP5, which I had set up for my version on my sites. I ran an info file, and yep version 5.2.17. Then I realized the software needed 5.3. This after I just called yesterday because my sites were taking over a minute to load, although within an hour, they were loading faster than I had seen in over a year. I guess after having my account over 5 years my web space had worked its way back into that server in the back closet in the basement, but they did move it up :) Will have to see if it stays that way, because I have a few sites that actually are for real money, and a down/slow site is not cool. Although I realize I am getting cheap hosting and do not realistically expect 99.99999 uptime, I have noticed the slowdown issue many times lately over the past few months, and those are just times that I caught it. What about when I did not notice? Really need to rethink using them anymore and switching to another provider.

    Oh, and by the way, they do not tell you this, but the site cancel.1and1.com will let you change whatever you want easily. Not listed on their site anywhere that I can see anymore, but have used it to close domains, etc, very easy to use.

    December 5, 2011 at 1:14 am |
  30. WaterBoy:

    Found this thread through google. Same problem and it’s really frustrating me. I’ve been with 1and1.com for nearly 9 years. Their service has been good up until the last two years or so, when they completely overhauled their control panel interface and now it’s total junk.

    Now here I am wanting to install 1.7 Joomla and I can’t because 1and1 hasn’t upgraded the PHP to a level required for the latest Joomla. Extremely frustrated. I called tech support and the guy told me straight up it cannot be done at this time. He said there is no expected date for completion of the PHP upgrade and in his opinion it might be a few more months. I can’t wait for a few more months, so I’m going to switch to Bluehost.com or something else. I’ve got so many domains and such this going to be a massive headache. Goodbye 1&1.

    January 9, 2012 at 1:53 am |
  31. Found this thread on Google.

    I also wanted to install Moodle but cannot as 1and1 do not support php 5.3.

    I was told by their Philippines call-centre operative that I could use the dev option which is php 6. I told them I seriously doubted that and that I wouldn’t be using a development php as I don’t trust its security…otherwise why would it be called “dev”?

    I run a teaching business online and having a small Moodle installation is essential for me.

    I will now begin investigating alternatives to 1and1 as they have had long enough to sort this out and have decided not to do so. Furthermore, the poor advice I got from their staff doesn’t inspire much confidence.

    Could it be that they are using this to prevent people upgrading to their server hosting as that was the solution another of their Philippine call-centre staff suggested?

    Their service and functionality is not great for the price.

    January 16, 2012 at 7:15 pm |
  32. Same boat as everyone here. I don’t know much about web stuff, but I know enough to read a forum and figure out 1and1 is dragging their heels on this. Trying to set up a moodle site for my teaching business. Emailed support but haven’t heard back yet. we shall see.

    Interesting that this post was in june last year and here we are in january 2012 and still no solution.

    January 22, 2012 at 7:14 pm |
  33. Actually guys, they have no intentions of upgrading, here’s the proof below. I’ve been w/them for years but now, well, I don’t know what I’m going to do. Truth of the matter is, 5 bucks a month just won’t get you all the features you want and need. I’m thinking of hosting somewhere else.

    My question to them
    ————————–
    Hello,
    I need to run Joomla 2.5, it’s out in a final version now. It says it needs PHP 5.3x to run certain features, I have 5.2.17. Do you have 5.3x available? How do i switch? thanks
    —————————

    Their reply
    —————————
    Thank you for contacting us.

    We would like to inform you that we only support PHP version 5.2.17. Unfortunately, as for now we do not have reports that it will be upgraded to PHP version 5.3. As for your case, you cannot still run Joomla 2.5 that requires PHP 5.3 however you can use another version of Joomla that requires the PHP 5.2.

    If you have any further questions please do not hesitate to contact us.


    Sincerely,
    xxxxx xxxx xxxx
    Technical Support
    1&1 Internet

    January 27, 2012 at 3:19 am |
  34. You can add the following command in the first line of your .htaccess file for 1&1.

    AddType x-mapp-php6 .php

    This will get you to PHP version 6.x.x (whatever is listed here: http://faq.1and1.com/miscellaneous/12.html)

    January 30, 2012 at 3:43 pm |
  35. Dimitrios,

    I have found 1&1 tech support to be lacking, to put it nicely. If you check out this link from 1&1 (http://faq.1and1.com/miscellaneous/12.html), you can see that they claim to have PHP6 (version 6.0.0-dev at the moment) for Linux and managed servers. Apparently the tech people don’t know where to see that.

    I updated the .htaccess file (add the line ‘AddType x-mapp-php6 .php’ without quotes) on my root directory of the site and was able to verify that it is running a higher version of PHP. Note that I have dozens of sites with 1&1. As a comparison, when I don’t have the line in the .htaccess file, I see that I am running PHP version 5.2.17. With the line it is curiously set to 5.4.0RC6, not the 6 as they claim. Either way, it is still higher than the 5.3.x version.

    With Joomla, you can check this out on your own site by going to http://www.yoursitename.com/administrator/index.php?option=com_admin&view=sysinfo

    Don’t waste your time with 1&1 tech support, as the most I have found them able to do is request a reboot on a malfunctioning server.

    Bill

    February 1, 2012 at 11:17 am |
  36. jeff:

    This is ridiculous! 5.3 is not something luxurious, right? I mean that is the standard now. 1and1 is way behind the times and everyone should threaten to leave them for this. No, im not exaggerating and im not being dramatic. This is simply unacceptable. It’s not like 5.3 came out last week. It has been the standard for almost a year now. And for them to not conform to it is woefully unacceptable. The only way 1and1 will change this, is if people start leaving. (see recent SOPA online activism). I personally have to leave cause my applications need php 5.3 and i’ll make sure they know why im leaving. I hope everyone who reads this does the same.

    February 1, 2012 at 12:06 pm |
  37. @ Bill Justesen isn’t 6.x beta?

    February 1, 2012 at 12:27 pm |
  38. Bill Justesen:

    Dimitrios,

    When I changed the htaccess file, it actually went to 5.4.0RC6. I am not proficient enough in PHP version numbers to know if this is actually 6 or not. Unfortunately, PHP itself doesn’t recommend 5.4.0RC6 for a production environment. I tried running Joomla 2.5 with that environment, but my template wasn’t compatible, so I ended up switching back to 1.7.

    I haven’t seen any issues with the updated version of PHP though. In fact, one of my components from NoNumber no longer complains about the lower PHP version.

    February 3, 2012 at 12:10 pm |
  39. Get this, between 2/13 – 2/17 they’re going to upgrade the following:
    migration to a Linux operating environment (based on Debian Squeeze/6.0)
    Apache 2.2
    Python 2.6
    Perl 5.10.1

    Yet, nothing about PHP…I don’t get it.

    February 6, 2012 at 2:58 pm |
  40. @Bill
    This really sucks because, among other things, 1.7x will no longer be supported after April. Geez, I hope they do something.

    February 6, 2012 at 2:59 pm |
  41. Phil:

    Hi Ryan,

    well i´m 1and1 customer – since 10 Years – with several servers. Since i changed all mashines to “managed” my life became quit boring … everything is always running stable. The price 4 the stable enwirement are few and long term changes. Actually it sucks 4 me to as i´m not able to test some new shop systems witch requires php 5.3. Witch dead do we want to die? Greats Phil

    February 8, 2012 at 6:08 pm |
  42. Flo:

    I want to install a CalDav Plugin for my webmailer and thus need PHP 5.3. Stuck with 5.2.17 though. I’m usually quite content with 1und1, but lately I asked myself why I pay a good amount more when they can’t offer up-to-date service …

    Cheers Flo

    February 12, 2012 at 1:00 pm |
  43. Daniel:

    Yeah, this is also the case in Germany. Was on the phone with them and i will receive an email when the y enable php5.3
    perpahs when php 6.0 ist released :d

    March 19, 2012 at 10:57 am |
  44. SOLUTION (?): Hit this problem with my Moodle 2.2+ installation (on my 1&1 shared server) which “failed” at the environment check with the following message:

    Environment check failed!

    PHP version
    version 5.3.2 is required and you are running 5.2.17

    It seems that the installation is now proceeding fine after I did this: I went into the 1&1 control panel and changed my “global php” settings to “php dev” (as suggested by support to many of the posters above). I also went into “local php settings” (the difference escapes me) where I was able to create a .htaccess file allowing “php dev” inside my MOODLE directory (though this file hasn’t shown up in filezilla yet!). As I say, one of these two actions seems to have solved the problem. You will need to wish me luck with the rest of the installation … I am not there yet…

    April 22, 2012 at 5:34 am |
  45. It looks like 1&1 and have recently changed their official policy on the x-mapp-php6 trick: http://faq.1and1.com/scripting_languages_supported/htaccess/7.html They’re now saying that it is “PHP 5.4″ and not “some future untested PHP version, perhaps PHP 6 alpha”. I’d say that this is good news!

    May 1, 2012 at 10:51 am |
  46. One year later and this is still true. Sad.

    May 7, 2012 at 4:10 pm |
  47. Mel:

    Still true. I’m stuck on 5.2.17. I noticed there was something about php 6.0 but it only seemed to refer to Linux accounts. I tried editing my htaccess file anyway, to see what would happen but it broke my wp-admin… Interested to see the php dev solution above. I’ve changed my global settings to php dev, but unsure how the htaccess file needs to be edited to allow php dev??

    May 13, 2012 at 4:14 pm |
  48. Paul Lovatt:

    Not being funny, but have you asked the 1and1 tech support? On linux accounts you can simply choose phpdev and get beyond 5.2.17. Is that not true on windows accounts? What do the tech support people say about this? I have not the technical know-how to see a difference between what I need (5.3) and “phpdev”, all I know is that it works with my Moodle just fine.

    May 14, 2012 at 9:18 pm |
  49. Greg Rozmarynowycz:

    It is now June 2012, over 2 years later, and 1 and 1 still has not implemented PHP 5.3. Most disappointing. I hate rewriting my script because of their b.s.

    Luckily their admin tools now support Chrome, but that took them over 3 years to implement, so PHP 6 might be out before they get around to PHP 5.3.

    This is one reason I am considering dropping them.

    June 13, 2012 at 11:40 pm |
  50. Ben:

    If you need a new host after leaving 1and1 I can highly recommend TSOHost. Just go to s.beh.me.uk/tsohost and enter either WEBUSER or DOTNETMAG at checkout for a massive 50% off! I recommend buying multiple years in advance, as the promotional codes are not recurring!

    June 14, 2012 at 2:35 am |
  51. Paul Lovatt:

    Choose phpdev and forget that it says dev and not 5.3 or 5.4 or 5.3.4, whatever it is. It is at least 5.3

    June 14, 2012 at 7:48 am |
  52. Nick Dekker:

    Here is how to get PHP 5.4.4 on 1and1:

    1) Select PHP version as “php 5″ (not php dev)
    2) Add the following to a .htaccess file:

    AddType x-mapp-php6 .php
    AddHandler x-mapp-php6 .php

    3) Check with echo phpversion();

    Worked for me…

    August 1, 2012 at 8:22 am |

Leave a Reply

You must be logged in to post a comment.